Privacy policy

Privacy Policy

BetterPak’s aim is to protect the privacy of individuals who visit the company’s websites. All persons whose personal data is processed by BetterPak shall at all times feel confident that the person's privacy is respected and that due care is taken regarding his or her personal data. We collect information from you when you register on our site or fill out a form. You may, however, visit our site anonymously. BetterPak is the sole owner of the information collected on this site and we will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request.

The personally identifiable data collected by the website include:

  • Name
  • E-mail
  • Phone Number
  • Company Name
  • Address

    The personal data provided by you will be processed in one of the following ways:
  • To provide information and services you request
  • To personalise your experience
  • To process transactions
  • To improve our website
  • To improve customer service
  • For marketing purposes provided you give your consent to this

BetterPak may give your name, e-mail address, phone number and/or postal address to third parties such as a fulfilment house or distributor of our products in order to fulfil your request.  On our behalf, they will provide you with the information or products in which you have expressed an interest. 

Individuals have the following basic rights concerning data registered by BetterPak - to:

  • access and read their data
  • have their data corrected or deleted
  • object to usage of their data
  • express any concern they have about our use of their data

The above rights are valid unless they are in conflict with laws or other legitimate use BetterPak has for processing the personal data. The above rights are valid unless they are in conflict with laws or other legitimate use BetterPak has for processing the personal data.

BetterPak takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site.

Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

To review and update your personal information to ensure it is accurate, contact us at info@betterpak.com.au.

For any other issue concerning personal data and privacy policy contact us at info@betterpak.com.au. 

To be removed from emails, please select opt out on any email you receive from BetterPak or contact us at info@betterpak.com.au to be removed from any list.